No Return Policy

  • All sales are final. We do not accept returns, cancellations, or provide refunds once the order has been placed.

  • Made-to-Order Products: All products are built after we receive your order. Because of this, we cannot accept returns or offer refunds for any reason.

  • Please ensure that you carefully review your order details (size, color, design, etc.) before confirming your purchase.

  • In the rare event that your item is damaged or defective upon arrival due to manufacturing errors, please contact us within 7 days of receiving your order. We will work with you to resolve the issue, including offering a replacement if applicable.

  • For any other concerns or inquiries, feel free to reach out to our customer support team at info.shop@shirasagibrand.com.