No Return Policy
All sales are final. We do not accept returns, cancellations, or provide refunds once the order has been placed.
Made-to-Order Products: All products are built after we receive your order. Because of this, we cannot accept returns or offer refunds for any reason.
Please ensure that you carefully review your order details (size, color, design, etc.) before confirming your purchase.
In the rare event that your item is damaged or defective upon arrival due to manufacturing errors, please contact us within 7 days of receiving your order. We will work with you to resolve the issue, including offering a replacement if applicable.
For any other concerns or inquiries, feel free to reach out to our customer support team at info.shop@shirasagibrand.com.